I understand I probably won't get any clarification on this, but feel the need to ask anyway.I received this email from DT today:-----------------Dear Holly,Due to reasons which are beyond our control, we are sorry to let you knowthat $10.67 have be [Read more...] posted in Question about refunds

I understand I probably won't get any clarification on this, but feel the need to ask anyway.I received this email from DT today:-----------------Dear Holly,Due to reasons which are beyond our control, we are sorry to let you knowthat $10.67 have been removed from your earnings as result of a refund forfile IDs 422582.Possible refund reasons:- Accidental download;- Admin download test;- Credit card fraud with mandatory refund issued at request to real cardholder;- Duplicate download;- Incorrect size/format/license purchased;- License update;- Performance issues (misspellings in texts, quality);Due to the high volume of daily transactions, we cannot provide additionalclarification on the refund performed. Measures are always taken for thelicenses to be withdrawn and images deleted. Any subsequent unlicensed usageis liable to legal action and penalties. -----------------My confusion occurs because when I check the file in question, none of my recent sales = $10.67 And, as you can see below, I haven't had all that many "recent" sales of this particular image.12/22/2011 01:02 Level 4 15 credits (2010) $6.91 12/14/2011 07:43 Level 4 17 credits (2010) $7.79 01/14/2011 19:47 Level 4 subscription $0.7004/24/2010 11:25 Level 4 12 credits (2010) $5.1903/12/2010 20:18 Level 4 subscription $0.70 02/25/2010 15:38 Level 4 subscription $0.70Any thoughts? I'm not really arguing the refund, just curious how that particular $ amount was equated.Thanks! posted in Question about refunds