
Hi
Maybe you click box with Keymaster program while your where uploding your photos, there is a note that says that Important note: submitting an image for the KeyMasters program is charged with $0.40 per image, which will be immediately deducted once you click Submit. If the image will be rejected, you will be refunded.
Maybe it is that you click it, system take the money from you for Keymaster program, and after you images was rejected system returned your money from each rejected photo.
I had experience in some other situation, my photo was bought and in that moment I saw earnings from it but after a moment it vanished from my earnings. I discover that contributor that wants to buy my image had problem with download it, so the system for a while showed me this sale, but in the end the transaction was not completed, so earnings vanished from my earnings, and I think that contributor have back his credits.
Of course the admins will know exactly what happened in your case, so if you do not have any answer from support, leave a message in comment some image of contributor that is an admin by using tools section for his/her image.
posted in Newbie. Help needed. Who took my cheese (earnings)?