You have to login first in order to be able to post messages.
Click here to login or register if you are a new user.

"Download Exel Archive" not working

Elimitchell
Am I the only one who can't download an excel archive of my uploads? I've tried in multiple browsers, but to no avail. When I click the link, it just gives a blank page. It's been like this for quite a while now. Quite frustrating.
EOS mount | Canon EF 35-80mm | Canon Powershot A630 | Photoshop CS4 E...
Posted: 09/21/2011, 01:44:04 AM
Sid
member is an admin
Please hold on, we're investigating, so far it seems only your account is affected.
550D and brain.
Posted: 09/21/2011, 02:29:30 AM
Francy874
member is an admin
Same here. Tried to download excel archive of my "online files" and it gives a blank page.I use Mozilla Firefox.
Posted: 09/21/2011, 03:02:55 AM
Herrkode
Now it should be working. Please try again and let us know your feedback. Thank you!
Posted: 09/21/2011, 03:13:55 AM
Jimakosbook
It is ok with me. I use google chrome
Posted: 09/21/2011, 03:22:34 AM
Francy874
member is an admin
It works fine now, thank you :-)
Posted: 09/21/2011, 03:27:50 AM
Karenfoleyphotography
I get a file, but the data is incorrect
Posted: 09/21/2011, 12:58:50 PM
Elimitchell
Thanks, I can download it now. I'm using Opera.



However, as Karen said, the data is incorrect. In my case, the # of downloads is showing up in the "Total Earnings" column. Some random price (not total earnings) is showing up in the "online since" column. Then there are two unlabeled columns at the end of the spreadsheet. One is a column of empty cells. The other column's cells all contain "n/a".

EOS mount | Canon EF 35-80mm | Canon Powershot A630 | Photoshop CS4 E...
Edited: 09/21/2011, 16:43:03 PM
Herrkode
The issues you mentioned have been solved. Please check again and leave us your feedback. Thank you!
Posted: 09/22/2011, 07:46:49 AM
Elimitchell
Much better. The columns are correct and the final values are too. But there are a couple individual values that are messed up. For example, it says that this image has 11 downloads. A couple other image's download counts are messed up, too.
EOS mount | Canon EF 35-80mm | Canon Powershot A630 | Photoshop CS4 E...
Posted: 09/22/2011, 11:50:01 AM
Awaitingsunset
I am new to Dreamstime and was wondering what excel archive was?

Thank You..
Canon 7D
Posted: 07/27/2013, 23:31:27 PM