You have to login first in order to be able to post messages.
Click here to login or register if you are a new user.

Need help.. Adobe CS4 extended can't read CR2 file

Hi, I upgraded from a Canon 400D to a 550D . Tried to open raw CR2 files from the new SD Class 10 extreme card but Adobe CS4 extended has the error message "could not complete your request because it is not the right kind of document".

What do I need to do?

Posted: 02/06/2012, 06:29:49 AM
You need to update your Adobe Camera Raw plug-in. See the Adobe site -

Adobe Raw Plug-In/Supported Cameras
Posted: 02/06/2012, 06:53:38 AM
Just updated and it works ... like magic. Thank you!!
Posted: 02/06/2012, 07:08:17 AM

No magic, only an update ;-) sry

Best regards and good luck

Posted: 02/06/2012, 09:57:58 AM
It can read it. As. Red said. Just update. You should also look into Capture One. It's much better at processing RAW files. Adobe's RAW engine converting really isn't that good comparatively.
lighting system, 15"macbook pro, 24"imac 2.8 w/24 Cinema di...
Posted: 02/27/2012, 13:33:45 PM