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Total sales on "My profile" acts weird

Author Message
403 posts
Message posted at 06/25/2013, 10:43:06 AM by Amilevin
hi all,

I've noticed lately that my "total sales" on "my profile" grows without me seeing and correlation in "my earnings".

It's just jump from 1040 to 1044 and I see nothing in "my earnings". BTW - I didn't even have any sale during last 3 days.

Did anyone else encountered this?
Can someone tell when does this number update?

Nikon D800, D300s & D200 Nikon SB800 & Nikon R1 kit Tamr...

Uploaded files:1,327 | Total Sales: 1,396
89 posts
Message posted at 06/25/2013, 10:53:19 AM by Vincentho
It happened to me too, 3 phantom sales from 377 to 380 without any increment to my earnings whatsoever, i have since contacted the admin.

Uploaded files:856 | Total Sales: 985
119 posts
Message posted at 06/25/2013, 11:02:51 AM by Sijohnsen
I wish my sales would jump up a bit!!!!
Sony a900, canon 5d,7d, tamron 90mm macro, 17-40,24-105,70-2...

Uploaded files:376 | Total Sales: 101
532 posts
Message posted at 06/25/2013, 11:05:24 AM by Tano - member is an admin
Thank you for notifying us. We will check what caused this issue and we will update this ticket.

Uploaded files:1 | Total Sales: 29
617 posts
Message edited at 06/25/2013, 11:47:27 AM by Matthiase - member is an admin
Now my sale stats are correct. Was wrong for ages. But these "phantom" sales may be correct anyway ?:). I have 11 sales in my earnings but my public stats only said 9 for a few months til now
Nikon D610 | Nikon D7000 | Nikkor 18-55 mm F/3.5-5.6 | Ni...

Uploaded files:1,734 | Total Sales: 351
107 posts
Message edited at 06/25/2013, 12:45:35 PM by Mrallen
The figure on my profile page has been 224 sales behind the actual figure for months, (12092 actual sales - 11848 on profile page) until this morning when it corrected itself.

However some of today's sales have not gone up on the profile page, maybe they will catch up later if the profile figure is not in 'real time', but I won't hold my breath!
Canon 5D Mk111 with a Canon 5D Mk11 as my backup camera. Plu...

Uploaded files:6,703 | Total Sales: 19,714
23 posts
Message edited at 06/25/2013, 13:30:04 PM by Fr3ank33
I Have experienced this issue. What happens is cash earnings are updated immediatly you make a sale but total sales is not always so what you experience is a catch up.

Uploaded files:187 | Total Sales: 115
1,665 posts
Message posted at 06/26/2013, 03:57:10 AM by Tangie - member is an admin
Due to the amount of data handled and also to the tasks some of the servers may be executing, there are delays at times. This is why the total sales numbers falls behind and is not always updated in real time. The numbers do catch up and this is why you see a sudden increase in your statistics. This may continue to happen in the following days as we are doing our best to find a solution to this issue.
The earnings on the other hand are updated in real time.

Uploaded files:0 | Total Sales: 0
403 posts
Message posted at 06/26/2013, 05:03:58 AM by Amilevin
Thanks Tangie.
good luck with fixing those bottle necks.
Nikon D800, D300s & D200 Nikon SB800 & Nikon R1 kit Tamr...

Uploaded files:1,327 | Total Sales: 1,396
28 posts
Message posted at 06/26/2013, 09:39:07 AM by Kschua
For months now, the total sales in my profile page had been displaying a figure less than my actual sales. Glad to report that it is has been updated to the correct number now.

Uploaded files:464 | Total Sales: 520
Current Server Time: 03/03/2015, 15:03:36 PM