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Edit Image Problems

Author Message
Radub85
121 posts
<10
Message posted at 07/22/2012, 12:37:38 PM by Radub85
Hello, when i try to edit a photo from my portfolio ( keywords, name etc) and save...i get the message to select one or more categories..but of course i can't because they are already chosen. Does anybody has this error?
Camera: - Nikon D810 Lenses: - Tamron 24-70 VC USD -...

Uploaded files:4952 | Total Sales: 3292
Alvera
2703 posts
77
Message posted at 07/22/2012, 16:10:28 PM by Alvera
nope, for me is working, please try again later
Nikon. 4x4 car for wildlife adventures. Inkscape for vectors...

Uploaded files:4107 | Total Sales: 4848
Radub85
121 posts
<10
Message posted at 07/22/2012, 16:25:59 PM by Radub85
I don't know this is for some hours now...the message is "please select one or more categories for the image!", wired it never happened before.
Camera: - Nikon D810 Lenses: - Tamron 24-70 VC USD -...

Uploaded files:4952 | Total Sales: 3292
Tangie
1645 posts
68
Message posted at 07/23/2012, 03:34:09 AM by Tangie - member is an admin
Please contact support and provide the ID numbers of the images in question for us to check what is happening.
Link to contact page


Uploaded files:0 | Total Sales: 0
Radub85
121 posts
<10
Message posted at 07/23/2012, 09:51:40 AM by Radub85
The problem is with every file from the portfolio..i have sent an e-mail to support hope is going to be ok.
Camera: - Nikon D810 Lenses: - Tamron 24-70 VC USD -...

Uploaded files:4952 | Total Sales: 3292
Alisonh29
13 posts
<10
Message posted at 07/23/2012, 10:52:50 AM by Alisonh29
I'm having a problem subnitting unfinished images: I can complete the categories but the rest of the page is missing .. can't scroll down
temporary glitch ??
Canon G1X

Uploaded files:918 | Total Sales: 1275
Roberto1977
1212 posts
81
Message posted at 07/23/2012, 10:59:25 AM by Roberto1977 - member is an admin

Originally posted by Alisonh29:
Quoted Message: I`m having a problem subnitting unfinished images: I can complete the categories but the rest of the page is missing .. can`t scroll downtemporary glitch ??


It's the same for me. ;-)
Canon EOS 5D Mark II | Canon EF 17-40mm f/4L USM | Canon EF ...

Uploaded files:2350 | Total Sales: 27118
Trexec
17 posts
<10
Message posted at 07/23/2012, 12:23:53 PM by Trexec
The same for me, impossible end the upload and edit process.
Canon 5D Canon 100 macro 2.8 Sigma 24-70 2.8 Canon 580EX S...

Uploaded files:5238 | Total Sales: 5751
Rigsby8131
1525 posts
<10
Message posted at 07/23/2012, 14:00:02 PM by Rigsby8131
Same here.
Canon EOS 50D with various lenses and Sony NEX-6

Uploaded files:1909 | Total Sales: 2020
Mocker
90 posts
71
Message posted at 07/23/2012, 15:49:11 PM by Mocker
same is here,
has anybody contacted support?
Mac OS X 10.3.9; Wacom Intuos3 Pen Tablet; NEC LCD2690-SV ...

Uploaded files:2379 | Total Sales: 11547
Mariared
1 posts
Message posted at 07/23/2012, 16:05:58 PM by Mariared
I just tried to contact support as I'm having the exact same problem with being unable to finish submitting images. Typed my support message, pressed the "submit" button... and nothing happened! So apparently this is not working either...


Uploaded files:10 | Total Sales: 18
Dudau
625 posts
76
Message posted at 07/24/2012, 00:01:24 AM by Dudau - member is an admin


We are aware of the problem and we'll fix it as soon as possible. It's just a glitch, we're sorry for the inconvenience.
Canon 1D Mk III, Canon 7D, Canon 20mm f2.8, 28mm f1.8, 50m...

Uploaded files:3818 | Total Sales: 12548
Radub85
121 posts
<10
Message posted at 07/24/2012, 07:09:41 AM by Radub85
I don't know about the rest but my problem was from my browser. Sorry for bothering support before i try on other computer.
Camera: - Nikon D810 Lenses: - Tamron 24-70 VC USD -...

Uploaded files:4952 | Total Sales: 3292
Costa007
429 posts
84
Message posted at 07/24/2012, 09:26:45 AM by Costa007 - member is an admin
When you encounter such issues, please contact support in order to have them fixed ass soon as possible.
Sharp eyes, opened mind, two cameras, paper, pen, books, mus...

Uploaded files:4143 | Total Sales: 17170
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