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Where Are the Refused Files?

Author Message
Rimglow
24 posts
Message edited at 03/25/2013, 17:57:56 PM by Rimglow
Where can I go to find out which files were refused a year or two ago? I noticed that my portfolio was missing some big sellers, but can't remember if they were refused here.

Also, I had a couple of files that were refused for "similar" reasons. I entered the file number in the box, to have a different reviewer take another look, but have not heard a verdict one way or another. How long does that take? Will I be notified?
Canon EOS-1Ds Mark II

Uploaded files:562 | Total Sales: 8291
68
Message edited at 03/26/2013, 10:22:49 AM by Robinstockphotos
The refused files stay in the resubmit section for only a few days and then they disappear. The record of all accepted and refused files should be in your Email.

edited by admin Uploading refused images as new is not a practice we condone. If you don't remember if you submitted those images or not it's ok to submit them but otherwise, once an image was refused, don't submit as new hoping it will be accepted but rather asked why it was refused in the first place and fix the issue, if possible.

Robinstockphotos: Thanks, I'll do that in the future.
Canon EOS 600D and Canon SX30 IS with 50mm, f/1.8 lens, 18-5...

Uploaded files:633 | Total Sales: 367
Rimglow
24 posts
Message edited at 03/26/2013, 10:31:33 AM by Rimglow
i never get email from Dreamstime on acceptance or rejections. I don't have a spam filter, and I use Apple's mail program. Have I inadvertently turned that option off? How do I turn it on?
Canon EOS-1Ds Mark II

Uploaded files:562 | Total Sales: 8291
68
Message posted at 03/26/2013, 11:34:44 AM by Robinstockphotos
Well maybe you should go to profile editing page...where you change your profile picture. Down below....just above the submit button, there's a checkbox asking you to agree to receive site announcements. That's it I guess?
Canon EOS 600D and Canon SX30 IS with 50mm, f/1.8 lens, 18-5...

Uploaded files:633 | Total Sales: 367
Rimglow
24 posts
Message edited at 03/26/2013, 15:52:17 PM by Rimglow
It's already checked. I was able to receive an email from support saying to turn off my spam filter yada...yada....yada. The point is, I don't have spam filter.
Canon EOS-1Ds Mark II

Uploaded files:562 | Total Sales: 8291
68
Message posted at 03/26/2013, 16:20:08 PM by Robinstockphotos
They say that all the time. Because that is the usual problem. I have missed some Emails from them too and couldn't find out why. I changed my email ID and then it was okay.
Canon EOS 600D and Canon SX30 IS with 50mm, f/1.8 lens, 18-5...

Uploaded files:633 | Total Sales: 367
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Showing posts 1 - 6 of 6
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