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Total Sales Discrepancy

Author Message
Message posted at 06/17/2013, 04:15:12 AM by Justinhoffmanoutdoors
Hello All,

Noticed a discrepancy tonight in my sales figure. On my "profile" page, it states total sales at 53. However, when I click on the "Your Earnings" tab then "Account Statistics", it states that my total sales are 59. Anyone have a reason for this discrepancy? To me they should both read the same.

Any insight would be greatly appreciated.

Thanks,
Justin
Canon EOS 7d, Canon EOS Rebel T1i, EF-S 18-55mm f/3.5-5.6 IS...

Uploaded files:213 | Total Sales: 255
Cglightning
865 posts
<10
Message posted at 06/17/2013, 05:03:30 AM by Cglightning
maybe the databases needs some time for synchronisation?
At the moment i have 100 sales in my Profile and 101 sales in my account statistic. (One licence sold yesterday)
C4D / ZBrush / Photoshop / Illustrator / Nikon D5100

Uploaded files:139 | Total Sales: 205
Dudau
618 posts
76
Message posted at 06/17/2013, 05:36:54 AM by Dudau - member is an admin
While there may be a small delay in updating numbers on profile page, the actual earnings (in $) are updated in real-time.
Canon 1D Mk III, Canon 7D, Canon 20mm f2.8, 28mm f1.8, 50m...

Uploaded files:3814 | Total Sales: 12259
Lisafx
835 posts
<10
Message posted at 06/17/2013, 15:27:07 PM by Lisafx

Originally posted by Dudau:
Quoted Message: While there may be a small delay in updating numbers on profile page, the actual earnings (in $) are updated in real-time.


Good to get a reminder of this. Thanks :)
Canon 5D, 40D, Various lenses, flashes, studio lights, light...

Uploaded files:7696 | Total Sales: 75125
Igordabari
3776 posts
62
Message posted at 06/17/2013, 15:40:20 PM by Igordabari

Originally posted by Dudau:
Quoted Message: While there may be a small delay in updating numbers on profile page, the actual earnings (in $) are updated in real-time.


'Small delay' means months with difference like 10-15...
I, me, myself + cameras: Canon 450d (for astrophoto...

Uploaded files:1889 | Total Sales: 2494
Libux77
421 posts
69
Message posted at 06/17/2013, 15:45:51 PM by Libux77

Originally posted by Igordabari:
Quoted Message: `Small delay` means months with difference like 10-15...



Uploaded files:2418 | Total Sales: 4410
Positiveflash
188 posts
77
Message posted at 06/17/2013, 16:10:12 PM by Positiveflash
Luckily I'm only one off right now.

This happens from time to time and I don't think anybody has said why this occurs. Eventually it does correct it self but as Igordabari said it could take months.
Canon EOS 6d, EF 24-105mm f/4L IS USM

Uploaded files:140 | Total Sales: 176
Igordabari
3776 posts
62
Message posted at 06/18/2013, 00:03:30 AM by Igordabari
It goes like this.

At some moment number of sales in "My earnings" and number of sales in profile are the same. Then, a difference appears. Saying, 1. In some days the difference becomes 2. In a week it becomes 3 and so, in 2 or 3 months it can be 10 or even 15 (at the moment it is 11 in my case).

Then, in several months suddenly the difference becomes 0 (zero). And after this the story starts to repeat: 1 - 2 - 3...

Perhaps, the difference depends on solar activity and reflects number of solar spots? :))


I, me, myself + cameras: Canon 450d (for astrophoto...

Uploaded files:1889 | Total Sales: 2494
Pindiyath100
2375 posts
70
Message posted at 06/18/2013, 11:06:55 AM by Pindiyath100
We've been seeing a difference of 27 sales between earning/profile pages and now we understand what's happening. :D
Canon EOS 6D + Canon EF 24-70L, Canon EF 70-300mm f/4-5.6L I...

Uploaded files:3128 | Total Sales: 5544
Edonalds
71 posts
66
Message posted at 06/18/2013, 12:41:08 PM by Edonalds

I had the same last month - 3 rejections on my profile page, and 6 rejections on my statistics page. This month's statistics are the same.
Nikon, Mac, Photoshop

Uploaded files:593 | Total Sales: 696
Igordabari
3776 posts
62
Message posted at 06/18/2013, 14:33:00 PM by Igordabari

Originally posted by Edonalds:
Quoted Message: I had the same last month - 3 rejections on my profile page, and 6 rejections on my statistics page. This month`s statistics are the same.


This is another point but also worth to be mentioned. At the moment there are 3 rejections on my profile page and 7 ones in my 'rejection' folder. All the figures here on DT are a part of a great mistery... :) They call this mistery 'a small delay' )))
I, me, myself + cameras: Canon 450d (for astrophoto...

Uploaded files:1889 | Total Sales: 2494
Angelsimon
488 posts
69
Message posted at 06/18/2013, 14:46:25 PM by Angelsimon
I have not noticed those problems in my acount. Perhaps no more tan a pair of hours to sincronice.
I use to work with first line Nikon equipment.

Uploaded files:2753 | Total Sales: 2444
Lisafx
835 posts
<10
Message posted at 06/18/2013, 15:26:06 PM by Lisafx

Originally posted by Igordabari:
Quoted Message: It goes like this. At some moment number of sales in "My earnings" and number of sales in profile are the same. Then, a difference appears. Saying, 1. In some days the difference becomes 2. In a week it becomes 3 and so, in 2 or 3 months it can be 10 or even 15 (at the moment it is 11 in my case). Then, in several months suddenly the difference becomes 0 (zero). And after this the story starts to repeat: 1 - 2 - 3...Perhaps, the difference depends on solar activity and reflects number of solar spots? :))


I can see how this would be frustrating, but I would rather have my earnings total be accurate and the profile lag behind than the other way around :)
Canon 5D, 40D, Various lenses, flashes, studio lights, light...

Uploaded files:7696 | Total Sales: 75125
Myersct
63 posts
68
Message posted at 06/18/2013, 18:56:15 PM by Myersct
I always see a slight delay also. Don't worry it always catches up.
Nikon D5100 and Canon G10

Uploaded files:329 | Total Sales: 269
Suyerry
565 posts
68
Message posted at 06/18/2013, 21:36:51 PM by Suyerry
I also have that delay by a few. Been this way for couple of months.
Nikon Equipment, Nikon Lenses, Professional Photo Software

Uploaded files:404 | Total Sales: 212
Igordabari
3776 posts
62
Message edited at 06/19/2013, 00:43:04 AM by Igordabari

Originally posted by Lisafx:
Quoted Message: I can see how this would be frustrating, but I would rather have my earnings total be accurate and the profile lag behind than the other way around :)


Completely agreed :)
I, me, myself + cameras: Canon 450d (for astrophoto...

Uploaded files:1889 | Total Sales: 2494
Alvera
2683 posts
77
Message edited at 06/19/2013, 00:33:07 AM by Alvera

Originally posted by :
Quoted Message: We`ve been seeing a difference of 27 sales between earning/profile pages and now we understand what`s happening. :D


Same here, I have:
2925 in Image earnings
2898 in Photographer profile.

So exactly 27 images. This number is the result of 4+8+15. As you can see, these are the first 3 numbers from 4 8 15 16 23 42 ("LOST" TV show). At the next equinox, on 22 September, the fourth number will be added (+16).
It's related also on solar activity as my Chief Astronomer, Igor, said above.
Your King out.
Nikon. 4x4 car for wildlife adventures. Inkscape for vectors...

Uploaded files:3990 | Total Sales: 4731
Igordabari
3776 posts
62
Message edited at 06/19/2013, 00:42:48 AM by Igordabari
.
I, me, myself + cameras: Canon 450d (for astrophoto...

Uploaded files:1889 | Total Sales: 2494
Alvera
2683 posts
77
Message posted at 06/19/2013, 01:45:10 AM by Alvera
Igor, a black dead pixel in your message. Please correct. :))
Nikon. 4x4 car for wildlife adventures. Inkscape for vectors...

Uploaded files:3990 | Total Sales: 4731
Pindiyath100
2375 posts
70
Message posted at 06/19/2013, 01:57:09 AM by Pindiyath100
hmm...that's a good one. and that 'dead pixel' could be Igor's new 'digital signature'...who knows? Let's see what Igor has got to say ;)
Canon EOS 6D + Canon EF 24-70L, Canon EF 70-300mm f/4-5.6L I...

Uploaded files:3128 | Total Sales: 5544
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