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Corrupted Preview

Author Message
Libux77
421 posts
69
Message posted at 10/02/2013, 01:09:10 AM by Libux77
Preview of some images submitted is corrupted....but if I click on edit button I can see images correctly. Should I upload again or system will correct them automatically????

Thanks in advance


Uploaded files:2418 | Total Sales: 4410
Positiveflash
189 posts
77
Message edited at 10/02/2013, 01:39:25 AM by Positiveflash
I was just getting ready to post the same thing.

Might not be related but the image number seems to be way off too.



Canon EOS 6d, EF 24-105mm f/4L IS USM

Uploaded files:140 | Total Sales: 176
Pindiyath100
2375 posts
70
Message posted at 10/02/2013, 02:06:49 AM by Pindiyath100
Same problem here as well! But when you open the images to edit, they appear to be ok.
Canon EOS 6D + Canon EF 24-70L, Canon EF 70-300mm f/4-5.6L I...

Uploaded files:3128 | Total Sales: 5544
Obiectiv
1130 posts
73
Message posted at 10/02/2013, 02:07:58 AM by Obiectiv
Yes, my uploaded file have the id 282332969 (too big I think)
Canon EOS 500D EF-S 28-135/3.5 IS, EF-S 50/1.8, EF-S 18-55/3...

Uploaded files:876 | Total Sales: 364
Obiectiv
1130 posts
73
Message posted at 10/02/2013, 02:21:28 AM by Obiectiv
The admin recommend me to upload again, so I do that.
But no change, a new big number ID and impossible to see it;s thumbnail.
Canon EOS 500D EF-S 28-135/3.5 IS, EF-S 50/1.8, EF-S 18-55/3...

Uploaded files:876 | Total Sales: 364
Kezza53
427 posts
56
Message posted at 10/02/2013, 02:21:29 AM by Kezza53
Yes, same problem here too.
Canon EOS 550D

Uploaded files:799 | Total Sales: 305
Tangie
1645 posts
68
Message posted at 10/02/2013, 02:52:00 AM by Tangie - member is an admin
We apologize for the inconvenience. We will fix this issue as soon as possible. Please be patient and thank you for understanding.


Uploaded files:0 | Total Sales: 0
Pindiyath100
2375 posts
70
Message posted at 10/02/2013, 02:58:58 AM by Pindiyath100
One more thing....the 7 images (ours) that were having the problem just disappeared from the queue.
Canon EOS 6D + Canon EF 24-70L, Canon EF 70-300mm f/4-5.6L I...

Uploaded files:3128 | Total Sales: 5544
Positiveflash
189 posts
77
Message posted at 10/02/2013, 03:09:21 AM by Positiveflash

Originally posted by Pindiyath100:
Quoted Message: One more thing....the 7 images (ours) that were having the problem just disappeared from the queue.


Same here.

@admin Will we have to re-upload?
Canon EOS 6d, EF 24-105mm f/4L IS USM

Uploaded files:140 | Total Sales: 176
Sjankauskas
458 posts
Message posted at 10/02/2013, 03:21:44 AM by Sjankauskas
I uploaded 2 images yesterday and they were in the Unfinished files section. Today they have disappeared. Does anybody have the same problem? Should I re-upload?
Nikon DSLR camera and lenses, Tamron 60mm F/2 Macro 1:1

Uploaded files:1636 | Total Sales: 1141
Dudau
618 posts
76
Message posted at 10/02/2013, 04:28:35 AM by Dudau - member is an admin
We're aware of this problem, some files uploaded yesterday disappeared from the unfinished section of some users, we're currently investigating it and we'll follow up shortly. Sorry for the inconvenience.
Canon 1D Mk III, Canon 7D, Canon 20mm f2.8, 28mm f1.8, 50m...

Uploaded files:3814 | Total Sales: 12259
Angelsimon
488 posts
69
Message posted at 10/02/2013, 04:49:32 AM by Angelsimon
Troubles for me too:
I lost all the work I did yesterday. 7 files disappeared from the from the "Pending files área" and 22 files disappeared from the "Unfinished files" área. I'm uplading again but can not see files in the pending file área...
What to do? Is the second time I do the same work and have no results.
I use to work with first line Nikon equipment.

Uploaded files:2753 | Total Sales: 2444
Editor77
306 posts
76
Message edited at 10/02/2013, 05:10:17 AM by Editor77
"some files uploaded yesterday disappeared from the unfinished section of some users" - yes in my case too

It is the third time in 30 days when delays in image sells or image accepted doesn't show on the website.

I think the problem is somewhere in this new method of the increasing the number of pictures u can submit now or else.

Anyway increasing the number of pictures that u can submit also drop the Portfolio exposure.

For many of us who upload let's say 100 picture/moth dropping the Portfolio exposure is not ok for exposure.

In the beginning i was happy about that increase number for submit photos but after that i observe that. If you don;t upload the Portfolio exposure will drop very quick. Database exposure adjust about the number of photos on this website.

With other words u must work (upload) twice for the same Portfolio exposure, because of the users who upload more than 5000 / week or month. Anyway they already have a special regime for upload photos but with this new modification Portfolio exposure drop affect all small users.
Mirrorless System Cameras

Uploaded files:4416 | Total Sales: 2901
Obiectiv
1130 posts
73
Message posted at 10/02/2013, 05:21:56 AM by Obiectiv
In FTP Upload/History, I see the message DTL_FUNCTIONS_FTP_009,
Maybe this help you!
Canon EOS 500D EF-S 28-135/3.5 IS, EF-S 50/1.8, EF-S 18-55/3...

Uploaded files:876 | Total Sales: 364
Pryzmat
166 posts
65
Message posted at 10/02/2013, 05:49:12 AM by Pryzmat
Same here, reuploaded files that were gone from the queue have vanished again :-(
Panasonic Lumix G1, GH3 with Panasonic 12-35mm and 14-140mm,...

Uploaded files:4819 | Total Sales: 28546
Angelsimon
488 posts
69
Message posted at 10/02/2013, 05:56:23 AM by Angelsimon
I trust that we will be notified by an administrator when the site work properly. Meanwhile, I think the best is to wait and not waste more work.
I use to work with first line Nikon equipment.

Uploaded files:2753 | Total Sales: 2444
Tangie
1645 posts
68
Message edited at 10/02/2013, 06:47:28 AM by Admin
Yes, we will notify you as soon as this is fixed. In the meantime, please wait. Do not re-upload the images.


Uploaded files:0 | Total Sales: 0
Tangie
1645 posts
68
Message posted at 10/02/2013, 06:57:51 AM by Tangie - member is an admin
Update: As we're working to fix this, you will start, as of now, to see the images back in your unfinished folders. It will take some hours because many images were affected by this issue but please be patient. The images you saw disappearing will re-appear in your unfinished folder.


Uploaded files:0 | Total Sales: 0
Positiveflash
189 posts
77
Message posted at 10/02/2013, 07:06:00 AM by Positiveflash
Thank you for the update.

One question though. My files were taken form the pending folder, will they go back there or will they be placed in the unfinished folder?
Canon EOS 6d, EF 24-105mm f/4L IS USM

Uploaded files:140 | Total Sales: 176
Tangie
1645 posts
68
Message posted at 10/02/2013, 07:30:58 AM by Tangie - member is an admin
Unfortunately they will be placed in the Unfinished folder so you need to send them to review again. We are sorry about that.


Uploaded files:0 | Total Sales: 0
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