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Corrupted Preview

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Libux77
Preview of some images submitted is corrupted....but if I click on edit button I can see images correctly. Should I upload again or system will correct them automatically????

Thanks in advance
Posted: 10/02/2013, 01:09:10 AM
Positiveflash
I was just getting ready to post the same thing.

Might not be related but the image number seems to be way off too.



Canon EOS 6d, EF 24-105mm f/4L IS USM
Edited: 10/02/2013, 01:39:25 AM
Pindiyath100
Same problem here as well! But when you open the images to edit, they appear to be ok.
Canon EOS 6D, Nikon D7100, Nikon D90 & D70
Posted: 10/02/2013, 02:06:49 AM
Obiectiv
Yes, my uploaded file have the id 282332969 (too big I think)
EF 100mm f/2.8 USM Macro, different accessories...
Posted: 10/02/2013, 02:07:58 AM
Obiectiv
The admin recommend me to upload again, so I do that.
But no change, a new big number ID and impossible to see it;s thumbnail.
EF 100mm f/2.8 USM Macro, different accessories...
Posted: 10/02/2013, 02:21:28 AM
Kezza53
Yes, same problem here too.
Canon EOS 550D
Posted: 10/02/2013, 02:21:29 AM
Tangie
member is an admin
We apologize for the inconvenience. We will fix this issue as soon as possible. Please be patient and thank you for understanding.
Posted: 10/02/2013, 02:52:00 AM
Pindiyath100
One more thing....the 7 images (ours) that were having the problem just disappeared from the queue.
Canon EOS 6D, Nikon D7100, Nikon D90 & D70
Posted: 10/02/2013, 02:58:58 AM
Positiveflash

Originally posted by Pindiyath100:
Quoted Message: One more thing....the 7 images (ours) that were having the problem just disappeared from the queue.


Same here.

@admin Will we have to re-upload?
Canon EOS 6d, EF 24-105mm f/4L IS USM
Posted: 10/02/2013, 03:09:21 AM
Sjankauskas
I uploaded 2 images yesterday and they were in the Unfinished files section. Today they have disappeared. Does anybody have the same problem? Should I re-upload?
Nikon DSLR camera and lenses, Tamron 60mm F/2 Macro 1:1
Posted: 10/02/2013, 03:21:44 AM
Dudau
member is an admin
We're aware of this problem, some files uploaded yesterday disappeared from the unfinished section of some users, we're currently investigating it and we'll follow up shortly. Sorry for the inconvenience.
Dreams
Posted: 10/02/2013, 04:28:35 AM
Angelsimon
Troubles for me too:
I lost all the work I did yesterday. 7 files disappeared from the from the "Pending files área" and 22 files disappeared from the "Unfinished files" área. I'm uplading again but can not see files in the pending file área...
What to do? Is the second time I do the same work and have no results.
I use to work with first line Nikon equipment.
Posted: 10/02/2013, 04:49:32 AM
Editor77
"some files uploaded yesterday disappeared from the unfinished section of some users" - yes in my case too

It is the third time in 30 days when delays in image sells or image accepted doesn't show on the website.

I think the problem is somewhere in this new method of the increasing the number of pictures u can submit now or else.

Anyway increasing the number of pictures that u can submit also drop the Portfolio exposure.

For many of us who upload let's say 100 picture/moth dropping the Portfolio exposure is not ok for exposure.

In the beginning i was happy about that increase number for submit photos but after that i observe that. If you don;t upload the Portfolio exposure will drop very quick. Database exposure adjust about the number of photos on this website.

With other words u must work (upload) twice for the same Portfolio exposure, because of the users who upload more than 5000 / week or month. Anyway they already have a special regime for upload photos but with this new modification Portfolio exposure drop affect all small users.
Mirrorless System Cameras
Edited: 10/02/2013, 05:10:17 AM
Obiectiv
In FTP Upload/History, I see the message DTL_FUNCTIONS_FTP_009,
Maybe this help you!
EF 100mm f/2.8 USM Macro, different accessories...
Posted: 10/02/2013, 05:21:56 AM
Pryzmat
Same here, reuploaded files that were gone from the queue have vanished again :-(
lighting equipment...
Posted: 10/02/2013, 05:49:12 AM
Angelsimon
I trust that we will be notified by an administrator when the site work properly. Meanwhile, I think the best is to wait and not waste more work.
I use to work with first line Nikon equipment.
Posted: 10/02/2013, 05:56:23 AM
Tangie
member is an admin
Yes, we will notify you as soon as this is fixed. In the meantime, please wait. Do not re-upload the images.
Edited: 10/02/2013, 06:47:28 AM by Admin
Tangie
member is an admin
Update: As we're working to fix this, you will start, as of now, to see the images back in your unfinished folders. It will take some hours because many images were affected by this issue but please be patient. The images you saw disappearing will re-appear in your unfinished folder.
Posted: 10/02/2013, 06:57:51 AM
Positiveflash
Thank you for the update.

One question though. My files were taken form the pending folder, will they go back there or will they be placed in the unfinished folder?
Canon EOS 6d, EF 24-105mm f/4L IS USM
Posted: 10/02/2013, 07:06:00 AM
Tangie
member is an admin
Unfortunately they will be placed in the Unfinished folder so you need to send them to review again. We are sorry about that.
Posted: 10/02/2013, 07:30:58 AM
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