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ftp issues

Author Message
Vismax
2 posts
Message posted at 03/09/2014, 12:28:09 PM by Vismax
Lately I've been getting occasional error messages after uploading via ftp. Either "video format is invalid" or "Cannot retrieve file from FTP, please re-upload". This is happening every 5th or 6th upload. My format is always photo jpeg and the clip uploads fine to other sites. Anyone else have this problem or an answer? It's a pain to have to re-upload clips that take 60 plus minutes.


Uploaded files:1303 | Total Sales: 724
Designersl
48 posts
<10
Message posted at 03/09/2014, 14:03:40 PM by Designersl
Hi,
just trying to help.. I'm not sure about the issue.. but it may be issue with the file.

- as it should be..
MOV format , Photo JPEG code, 90% compressiona, Best,

or it may be occational error..files may be corrupted when uploading..
are you using Filezilla? I'm using it..and never gives any error..

You can check my blog page, for more details about quicktime files exporting..if thats help.
http://www.doiteasyguide.com/2014/03/stock-video-footage-preparation-exporting-as-valid-quicktime-files.html
Photography Camera - Nikon D300 SLR My PC - Corre i7, 8GB r...

Uploaded files:76 | Total Sales: 61
Malinash
164 posts
Message edited at 03/09/2014, 14:27:57 PM by Admin
Hi Vismax,

We're investigating the problem, but it would be very helpful to send us as many details as you can. Please, use our contact form.


Uploaded files:6 | Total Sales: 0
Alekk03
26 posts
Message posted at 03/09/2014, 17:42:06 PM by Alekk03
It happens the same with me. I'm using the requested format (MJPEG) and Filezilla application.


Uploaded files:206 | Total Sales: 124
Keremgo
134 posts
<10
Message posted at 04/13/2014, 14:02:38 PM by Keremgo
I can't upload with FTP also. Filezilla transfer the file till %100 but just after that it gives critical transfer error and disconnect from the server. I think Dreamstime is broken...


Uploaded files:1584 | Total Sales: 565
Wollwerth
12 posts
<10
Message posted at 04/15/2014, 18:26:23 PM by Wollwerth
I've sent a few videos in over the last couple days. MOV format. Either the FTP cuts if off halfway through, or it goes through, but never shows up under unfinished files.
Canon digital slr\'s and L series lenses, alien bees l...

Uploaded files:2390 | Total Sales: 11772
Malinash
164 posts
Message posted at 04/16/2014, 08:16:08 AM by Malinash - member is an admin
Please write to our support team and offer us more details on your problem.


Uploaded files:6 | Total Sales: 0
Keremgo
134 posts
<10
Message posted at 04/16/2014, 08:57:24 AM by Keremgo
I did this already. I didn't get any reply back but is works fine now...


Uploaded files:1584 | Total Sales: 565
Chanevy
586 posts
71
Message posted at 04/16/2014, 13:47:52 PM by Chanevy
What sort of details do you need? I am having problems today, although I have been successful in the past with uploads.
Canon 7D Nikon Coolpix P510 Samsung Galaxy S3 Canon L70-2...

Uploaded files:176 | Total Sales: 57
Chanevy
586 posts
71
Message posted at 04/18/2014, 22:10:31 PM by Chanevy
I will share the silly mistake that I made in hopes it will help somebody else. I was uploading without double checking and so was uploading video formats into the image folder.
Canon 7D Nikon Coolpix P510 Samsung Galaxy S3 Canon L70-2...

Uploaded files:176 | Total Sales: 57
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