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Home > Dreamstime Message Board > Day dreaming > Long Approval Times

 

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Long Approval Times

Author Message
Message edited at 12/02/2007, 14:30:52 PM by Emmy-images
I am new here and I've come around with my friend's advice. And I was told that the approval time is quite fast. But it's been 7 days now and my images are still in the queue. It's written next to my image "under review" and after 10 minutes it says "4 hours left". This is really annoying.

So what about you how long do you wait for approval?
Canon Eos 5D, Canon Eos 20 D, Canon 50 mmf:1.4, Canon 17-40 ...

Uploaded files:0 | Total Sales: 266
Tangie
posts
Message posted at 12/03/2007, 01:50:26 AM by Tangie - member is an admin
Please contact support and provide the Ids of the respective images if possible.



We will definitely run a check up as it normally does not take that long for images to be reviewed.



But it depends on how crowded the Pending Line is. Also, keep in mind that the editors have the week-end days off.



Also, you need to wait at least 24 hours after the approval to be able to see them online in all areas of the site.



As mentioned above, it is better to contact support when your images seem to be stuck in the Pending Line for more than the usual review time.

The ETR - estimated time until your images are reviewed - is just as what it says, an estimation, so you cannot rely entirely upon it to deliver an exact amount of time. It is based on a number of factors that are variable.


Uploaded files:0 | Total Sales: 0
Papuga2006
posts
Message posted at 12/03/2007, 07:01:33 AM by Papuga2006
Hi

I m over a year in DT and approval time was always the same for everyone, it depends of global number of uploaded files so the long time of pending files is not different just for you. I think that sometimes it is changing from "under review" to "4 hours left" because the editors have also some limits of work time or others things. Year ago I was waiting several hours for my image now I'm waiting several days, but there are lots of new uploading photographers.

I advice to be patient, shoot, choose the good one, upload to DT and don't wait with your eyes watching pending list.



Ania


Uploaded files:2201 | Total Sales: 2323
Rozmaryna
posts
Message posted at 12/04/2007, 12:11:26 PM by Rozmaryna
When I registered two months ago, the pending times were around three days. I guess the reason why this period is twice as long now may be the Christmas - it is a strong part of the year for many cultures around the world, so a lot of photographers post Christmas themes now. It may get better in January. It is just a guess, though :-)
Started with: Canon EOS 350D * Using now: 40D; 450D; Canon l...

Uploaded files:573 | Total Sales: 1225
Pinkcandy
posts
Message posted at 12/04/2007, 15:02:31 PM by Pinkcandy
If you gonna see on stats and community tab, you'll see how many pictures are pending. Now it's around 35 000. It's big. The inspectors work very well and fast, it's just they received to much pictures in a short period.



Anyway, I doesn't matter because, I try to send a few pictures each 1 or 2 days so it's means I have pictures accepted or rejected regularly....
Canon eos 60D, 18-55 MM EFS, 28-105MM f/3.5-4.5, 50MM EF ...

Uploaded files:5242 | Total Sales: 15417
Neonriver
posts
Message posted at 12/05/2007, 09:33:50 AM by Neonriver
Approval times are starting to drag again. DT jumped on this problem 3-4 months ago because of complaints. It is an industry problem too many shooter and too many images. Agencies are in the numbers games and want too brag about how many images they have on line.



This always cause issues and delay in the approval process. Reject rate go up because the reviewers must deal with overload in volume. In the end it leads to fustration, anger, and disappointed submitters.



I think the industry need to come to grip with this problem. Start limiting the quantity of new submitters until more reviewers are hired or the image overload is addressed.



In the meantime continue to submit images for approval in very limited quantities and hope the reviewer's workload are reduced in short order.



Merry Christmas

and Happy New



Uploaded files:789 | Total Sales: 1205
Tangie
posts
Message edited at 12/05/2007, 09:54:24 AM by Admin
Due to the high volume of submissions we are facing daily, the Pending time until review can vary accordingly. Some days review goes faster - due to low number of submissions, other days it can get more slowly.



We have struggled to keep Pending time under one week and we have managed this week to reduce the number of days you wait for review.



When the review time exceeds two weeks, then you need to write support for us to run a check up.



In the meantime, please be patient as we are doing our best.


Uploaded files:0 | Total Sales: 0
Kelpfish
posts
Message edited at 12/07/2007, 07:44:14 AM by Kelpfish
I think it is a simple concept. DT gets more and more "contributors" every week. Moreover, some people see that they can make money selling good images and they therefore upload more as time progresses. Thus the pipeline of images under review gets larger, but not necessarily in proportion to new sales (more images does not necessarily mean more sales). DT still has the same labor content and won't hire more reviewers unless it makes sense from a P&L standpoint. Throwing labor after symptoms of productivity constraints (such as heavy uploads) is a strategic move. That being said, we will all see cyclic review times until DT decides that sales are good enough to warrant more headcount to review images.



Joe


Uploaded files:2384 | Total Sales: 6394
Risto40
posts
Message posted at 05/06/2008, 10:07:11 AM by Risto40
even editorial images are very very long time in pending list :S :(
Canon.

Uploaded files:726 | Total Sales: 640
Achilles
posts
Message posted at 05/06/2008, 10:55:10 AM by Achilles - member is an admin
The original date of this thread tells you that it's not so common to have a long waiting time. Having to wait 10-14 days once or twice per year is not that bad, when usually the pending stays under 5 days.
Nikon D300 / Nikon N80 | Nikon 10.5mm f/2.8G ED AF DX Fishey...

Uploaded files:2669 | Total Sales: 21449
Boostlee
posts
Message posted at 05/06/2008, 21:01:36 PM by Boostlee
I agree that we should be patient. Just keep shooting and uploading everytime, not care about the pendding time.
CANON EOS 20D / EF 35 F1.4 L

Uploaded files:243 | Total Sales: 356
Message edited at 05/07/2008, 02:36:56 AM by Starsofglass
Also, it seems to be improving. Only an hour ago the ETR said 17hrs for files uploaded a week ago and now they're already under review.
Photography: Sony A700 - Fractals: Apophysis

Uploaded files:3 | Total Sales: 2
Shariffc
posts
Message edited at 05/07/2008, 11:39:05 AM by Shariffc
I am based in Malaysia and usually I don't get any images approved after midnight. Now it seems images get approved way past midnight. It is obvious that the editors are working very hard and putting in many hours. I thank you all very much but please don't overdo it. I can certainly wait and I am sure most of us can.
Canon cameras and lenses.

Uploaded files:12349 | Total Sales: 15423
Walleyelj
posts
Message posted at 05/07/2008, 21:36:15 PM by Walleyelj
Since it seems to be the source of so much stress and frustration, why doesn't DT just eliminate the ETR? While it was nice the times that it seems accurate, it's been out of whack more than it's been right, so why not just get rid of it?



:)
Canon 50D, Canon Rebel XTi; Lens: Canon 70-200mm f/2.8 &#...

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Sleiselei
posts
Message posted at 05/08/2008, 03:32:41 AM by Sleiselei
The pending time of this month longer than last month, from 5days to 10-14days.

You can upload photos every days for little quantity then you don't think about

pending times. :)
Camera: Canon EOS 1DSMARK III & Canon EOS 20D
Lense...


Uploaded files:5193 | Total Sales: 4684
Message posted at 05/11/2008, 02:05:43 AM by Songbird839
Wow, I just uploading 3 images and the approval time said 26 days! That can't be right! Can it?
Canon 1D Mark III, Canon 5D Mark II, various L lenses, stud...

Uploaded files:880 | Total Sales: 3727
Shariffc
posts
Message edited at 05/11/2008, 03:51:08 AM by Shariffc

Originally posted by Walleyelj:
Quoted Message: Since it seems to be the source of so much stress and frustration, why doesn't DT just eliminate the ETR? While it was nice the times that it seems accurate, it's been out of whack more than it's been right, so why not just get rid of it?



:)




For the same reasons airports keep the ETD and ETA despite the fact that airplanes seldom arrive and depart on time. The "E" is an estimate only. Some estimate is better than being left completely in the dark.
Canon cameras and lenses.

Uploaded files:12349 | Total Sales: 15423
Derekmain
posts
Message edited at 05/11/2008, 05:02:17 AM by Derekmain
This is getting ridiculous! I submitted images for approval more than a week ago and the ETR is STILL in excess of 300 hours!! What's worse is that this amount keeps getting bigger. At this rate, I might have my images evaluated in a year's time!



Uploaded files:71 | Total Sales: 129
Bjeayes
posts
Message posted at 05/11/2008, 05:19:47 AM by Bjeayes
Is there some reason the reviews have blown out to take so long. More contributors, less reviewers, some other project going on ?
Canon equipment

Uploaded files:699 | Total Sales: 1505
Domencolja
posts
Message posted at 05/11/2008, 06:20:23 AM by Domencolja
I'd like to know what's going on too. 588 hours for a review does seem highly out of the ordinary here.
All-Canon photographic equipment, Wacom tablet and Adobe CS3...

Uploaded files:1095 | Total Sales: 5746

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