Could not complete your request because reading differential JPEG files is not implemented

Dear DT users, Hope this information is useful, well today i was designing a magazine, while opening one of the image downloaded from dreamstime gave me this message alert

'' Could not complete your request because reading differential JPEG files is not implemented'' wow i was wondering whatz this, as I encountered this for the first time. googled for answer found these two sites non were useful either.

Adobe Forum this site refused to open when I mostly wanted to check it.

This site gave me an idea why this happened.

Web Development Community

Well no time to contact the client who gave the image as i was on deadline. so here is what I did.

Tried opening in photoshop mac, the above error, then photoshop windows edition, cannot open the image due to program error. So finally no option, just tried to open the image in good old windows paint, boom the image opened, thanks Mr. Bill Gates, sometimes windows is useful than Mac, saved as new file name the the DT Image is back in business. Anyways if you encounter

Could not complete your request because reading differential JPEG files is not implemented don't panic, just use our old MS paint. Thought of leaving a comment in the second site, but need to register there, i'm kindda lazy to register, thought lets share with DT.

Sorry these images used here only to promote my images, this is not the actual image I had problem with.

Your article must be written in English

Publish
December 01, 2014

Simahuanghe

me too

June 06, 2014

Nelieta

So glad I saw this because I had the same problem. Opened it in Paint, resaved and then opened it in PS.

May 10, 2012

Cmeyers13

P.S. These files can be opened in Mac Preview, resaved and opened in Photoshop. No PC needed.

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Photo credits: Creativei.