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download own images

is there a way to download my own images, and NOT be charged,,?

i lost a few images on my computer archieve due to a magor crash and lost few, but this is the only site where the images are..

thanks alex

Photo credits: Alex Centrella.

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September 22, 2015

Elovkoff

It is incredible - I should be the owner of my own files and should be able to download it. I don;t like being held hostage. Sorry guys - other photostocks allow it and I can't figure out why you can't,.

April 26, 2011

Tangie

Please contact support directly for such issues in the future.

April 26, 2011

Joe1971

It is so bad!!

April 25, 2011

Egomezta

Too bad... I hope you recover your images.

April 25, 2011

lzf

i have no such experiene and also want to know what's the policy here.

April 25, 2011

Dmccale

yes they will send you a e mail with the photo.

April 25, 2011

BCritchley

Good advice, this happened to someone else not too long ago, I'm sure support can help :-) Good luck.

April 25, 2011

Picstudio

You have to contact support, only they can guide you correctly.

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