download own images

is there a way to download my own images, and NOT be charged,,?

i lost a few images on my computer archieve due to a magor crash and lost few, but this is the only site where the images are..

thanks alex

Your article must be written in English

September 22, 2015


It is incredible - I should be the owner of my own files and should be able to download it. I don;t like being held hostage. Sorry guys - other photostocks allow it and I can't figure out why you can't,.

April 26, 2011


Please contact support directly for such issues in the future.

April 26, 2011


It is so bad!!

April 25, 2011


Too bad... I hope you recover your images.

April 25, 2011


i have no such experiene and also want to know what's the policy here.

April 25, 2011


yes they will send you a e mail with the photo.

April 25, 2011


Good advice, this happened to someone else not too long ago, I'm sure support can help :-) Good luck.

April 25, 2011


You have to contact support, only they can guide you correctly.

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Photo credits: Alex Centrella.