download own images

is there a way to download my own images, and NOT be charged,,?

i lost a few images on my computer archieve due to a magor crash and lost few, but this is the only site where the images are..

thanks alex

Photo credits: Alex Centrella.

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Elovkoff

It is incredible - I should be the owner of my own files and should be able to download it. I don;t like being held hostage. Sorry guys - other photostocks allow it and I can't figure out why you can't,.

Tangie

Please contact support directly for such issues in the future.

Joe1971

It is so bad!!

Egomezta

Too bad... I hope you recover your images.

lzf

i have no such experiene and also want to know what's the policy here.

Dmccale

yes they will send you a e mail with the photo.

BCritchley

Good advice, this happened to someone else not too long ago, I'm sure support can help :-) Good luck.

Picstudio

You have to contact support, only they can guide you correctly.

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