The other face of Dreamstime - internet community
But we are also an internet community with a well developed forum, comments area and blog capability, we are also taking care of you through customer support.
We, as editors and admins are, in a way, the face and character you put on Dreamstime. The way we speak to you influences your opinion on the agency itself.
Each of us reads the forum, reads comments, blogs and emails trying to help each of you.
Even if there are only that many of us and so so many of you we still remember many by name or by images, sometimes by the issues you presented in the past or the help you provided with certain problems.
You also communicate with each other through comments, forums and blogs and sometimes spirits can be heated and words that should never be spoken in a public conversation arise.
This blog is about understanding each other, understanding how things work and about communication.
The way you speak to us, as well as to each other will always label you as a type of person or another.
In my experience I have received both kind emails and comments as well as not so nice words which make me see that person as disrespectful of my work and good intentions. I have always answered respectfully to everyone and sometimes people reply back and apologize for bad words realizing that mistakes can be made but they can also be fixed.
When you are writing to a fellow Dreamstimer (and not only), even if you are upset about something, be respectful, you are addressing a real person who has real feelings that you might hurt. You don't know who that person is, but if you have a message to convey do it in a civilized manner, explain clearly your points and I am sure you will receive an answer that will be addressed in the same way.
So bottom blog is this, be nice and the others will be nice to you.
Respect the community your are in and the community will respect and help you.
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Photo credits: Nmedia.