Request additional format

Can somebody share if you got the following email from Dreamstimes?


This notification was sent by a potential buyer, who is interested to download one of your files in an additional format. If you are able to provide such format. Buyer needs the raw image.


What is the purpose of the buyer need the raw file? Did somebody have the some experience can share with me??

Thanks a lot

© Alvinku ( Help)

Your article must be written in English

September 15, 2009


ok.. thanks all of you. I will upload and inform the request soonest.

September 14, 2009


Just upload soon, you as you did inform support about the request, so they will process faster. Normally it takes few days for the additional format to be processed. so inform support about it.

September 14, 2009


Good sign! Upload the raw file and good luck ;)

September 14, 2009


RAW files are especially important for illustrations as they give access to the vector version of the file which permits scaling, etc. For photos, it gives 12 or 14 bit color depth for greater lattitude in changing color balance and exposure without getting noise and artifacts. A buyer may want to make use of a 16 bit workflow in photoshop and the RAW gives them the most data to work with.

September 14, 2009


upload the Raw image

September 14, 2009


If he has the RAW file, he would process it the way he wants it to look like, you know that working with RAW gives you more opportunities! And you'll be paid more! So, go ahead!

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