Some experience with customers
Some of you are probably print or web designers as well as photographers. I am a graphic designer and I would like to share some of my (funny) experience with stock photos and customers.
This was some4 years ago.
The client comes and says he wants to order some printed materials for the job he does. He knows exactly what he wants.
So far so good.
Here it is:
He wants a picture of smiling Santa, who is climbing down a building with a rope and enters an opened window. Inside the building, near the window are standing smiling father holding his smiling child. They both are looking at Santa while Santa gives a present to the girl.
( he works as one of those man that do thermal insulation of buildings and during Christmas time he dresses like Santa and offers to climb down your building and give presents to your children)
oh, and he needs it FAST
I start the job. Ask him if he can come tommorrow to see the flyer. He looks surprised - "Tommorrow.So much time?"
I explain that I need to find the right photo (or in that case - photos) and make a collage.If not - he can dress up like Santa and climb the next building, knock on someone's window and give them a present and I"ll take a picture of him.
"OK. See U tommorrow "
I find 4 different photos (five because of the rope), download comps, and do the job.
(these are NOT the same pictures)
The time comes and my client is very happy to see the result. It looks just the way I imagined it. WOOW! The customer I dreamed of...
He asks how much to print him 20 copies. I tell him the price and add the prise of the photos plus the price for my work. He is surprised again: "You mean you want money for things your COMPUTER did with pictures from the INTERNET? I download pictures from google everyday.My daughter makes wonderful collages on the internet!"
I'm speechless... want to hang myself on that rope :)