FAQ / I have images with a model release that were accepted before but are now refused or I want to replace an older model release with a new one. What do I do?
Check that your model release contains all required information. If it doesn't, then re-upload a corrected version in the model release library under a different file name so that you don't mix it with the old one. Resubmit the refused images with the new model release. Write to support informing us that you have uploaded the correct model release and you would like your previously accepted images to be linked to it. Include the images ID's in your email, the names of the old model release and the new one and we will make the replacements.