Dreamstime FAQ - Getting Started

The images you downloaded are output by different cameras, scanners or other equipment. The default resolution on some of them could be lower than 300 dpi. This doesn't mean that the file is not usable. Before you download a file, first make sure you check the "Print size" in both English and metric systems for both web and print use. Use any graphical software to adjust the image resolution (if you are using Adobe Photoshop, make sure you uncheck the "resample image" option before changing the resolution of the file to 300dpi). Click here for a short tutorial for changing the resolution in Adobe Photoshop.

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The pricing level reflects how popular an image is. Most of the images in the database are level 0 when they are submitted (images submitted in assignments are an exception). When someone downloads an image, the download will be added to the image's total number of downloads. When the amount of downloads per image reaches a specific number the level of the file is increased, increasing its pricing as well (the number of credits you pay for it). This pricing is affected only by the number of downloads the image had, not by how many downloads you have made using your account.

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All high-resolution images you download do not have watermarks. Only the thumbnails visible on the site are watermarked for reasons related to copyright protection. You can download a file by using the Download button located on the Image details page, right below the description. Ensure you've selected the right size and license before using the Download tab.

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The credit is our site currency and you use credits to download images. For each image downloaded, a certain number of credits will be deducted from your account, as per the credit price scheme displayed on the image detail page. Unused credits are kept in your account for future use for exactly 12 months from purchase date. To buy credits, see the Buy Credits page. Note: Our images can be downloaded using either credits or subscription plans. Subscription plans are not credit-based, instead you are allowed to make a number of downloads each day. The image price differs for the two payment options.

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We provide you with several payment options. You can pay online (PayPal or credit card; all major credit cards are accepted) or use one of our offline payment methods (regular bank check, cashiers check, bank transfer/wire). For any of the offline payment methods, please contact us at 001-615-771-5611 (INTL) or toll free 800-243-1791 (US&Canada) for more details. Make sure you create an account first and have all the payment info ready prior to making the call. Please keep in mind that there is a minimum amount of $99.99 for offline payments.

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The levels refer to how many times an image has been downloaded by other users, NOT to how many downloads you make on the site. If an image becomes very popular, this system gives incentive to other images that are very good (but newer) to be downloaded, encouraging their use.

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Our media can be downloaded under various license agreements, depending on the usage intended. All our media can be downloaded under the standard Royalty Free license which is suitable for most usage types. This is also the least expensive license. There are times when this license may not fit your usage so you need to check the additional extended licenses which grant you additional usage rights. To check which license is appropriate for your usage, please see our Terms.

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The packages are tailored for your design needs. If you use many images on the long term, then a higher package is suggested, in order to take advantage of the higher discounts. rnIf you need less images choose a less expensive package.

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Our site provides various sizes of small thumbnails and a larger version (comp) that includes a transparent watermark (our logo as a semitransparent layer centered on the image). Note that this is needed for security reasons and the high-resolution version you will download (using the download button) is free of any watermarks.

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Usernames can be changed from our end exclusively. Send support your request including the new username. When you select this new username, we recommend you always check availability: Registration page - desired login box, check username option.

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Please ensure that your browser accepts cookies. The login details can be retrieved from here.

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Credits acquired with credit packages expire one year after the purchase date. Please ensure you use the credits in this time interval. If your credits expire and you still wish to use them, you can contact us for reinstatement.

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We strongly encourage you to contact your local bank and request an international credit card. We have customers from all over the world and we accept cards issued by any bank, as long as they are internationally valid. If all these fail, you can contact us at 001-615-771-5611 for details on how to make a payment using a regular bank check, money order or cashiers check. Note that the credits are added only after the bank clears your funds, therefore delays can appear.

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The subscription plans give you access to a very high discount. No daily limits apply so you can download a month's quota at any time throughout a month`s period. You cannot have two subscriptions running simultaneously on the same account. Subscriptions are set to renew automatically. Unused downloads are transferred for as long as the subscription is active. If you choose not to renew automatically, your subscription will be time limited and will end at their specified date (usually after 30 days). The end time is not related to the calendar month but to the date at which you made the subscription purchase.

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In order to retrieve your login details please access this page. Use the email address you provided upon registration.

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Yes, Dreamstime is a member of DMLA, formerly PACA, since 2006 and a member of CEPIC since 2007. DMLA and CEPIC are the main trade associations of the stock photography industry.

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We have one of the largest free image database which you can use to download and license images free of charge. We also have a commercial section but these images cannot be downloaded free of charge. In order to search for free images only, please use the appropriate tab on the main menu toolbar: https://www.dreamstime.com/free-photos Note that once you access an image detail page, you may be offered similar choices from the commercial Royalty free section on the same page. Ensure that you check only the free of charge ones.

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Dreamstime photos are Royalty-Free stock photos that you can search and download from our website. We offer a commercial stock photos section, an editorial photos section, and a free photos section. While they may have different terms of use and may serve different purposes in your projects, all these are Dreamstime photos.

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While Dreamstime offers a Free section and even a Public Domain collection of images, most photos, illustrations, video, and audio files on Dreamstime are copyrighted. The copyright remains with their respective authors even after you license a file and you pay only for the right to use the images/videos/audio files. You cannot claim to be the author. The files on Dreamstime are not copyright-free, but they are Royalty-Free, which means you pay once and you can use them many times without paying an additional fee for each use.

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To download images, videos, or audio files from Dreamstime, go to the media details page by clicking thumbnails on any search results page. Alternatively, you can do this while browsing the categories or collections available. Select the desired license and/or size by checking the appropriate checkbox, then click the DOWNLOAD button, and the file should start downloading. If your account does not have credits/downloads available, you will be directed to the Buy page. There, you can purchase a credits package or an annual/monthly subscription.

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Yes, Dreamstime is safe. The images, videos, and audio files submitted by our contributors meet our legal, quality, and aesthetics standards, all covered by a review team. All of our pages are secured, including our credits buying page, so you can safely pay and download the desired images from Dreamstime.

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You can download our images, videos, and audio files using different credit packages or subscription plans. The price per file differs from plan to plan. The basic principle is that the more files you purchase, the less you pay for each. You should carefully check all download options to decide the best for you. Credits are suitable for occasional downloads, while subscriptions work better if you plan on frequently downloading a more significant number of files. The yearly image subscriptions can lower the price as low as 0.19$.

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To get stock photos, click on the Stock Photos tab on the top menu bar next to the Dreamstime logo. Then, you can search for stock photos by your targeted topic, keyword, or category. You can use these images for web design, magazine layouts, highway billboards, print advertisements, or any other kind of commercial work. Always ensure your usage complies with our terms and does not represent a sensitive usage.

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As a contributor, you can upload your photos, vector illustrations, videos, and audio files on Dreamstime for free. There is no subscription to be paid if you want to sell your files on Dreamstime. You will get paid each time a buyer downloads one of your files.

As a buyer, you have to pay for most of the files you can find on Dreamstime. The price per image depends on how many files you would like to download and how frequently. The higher the number of images you need, the lower the price per image. Please check the credit packages and subscription plans and choose one according to your needs.

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While Dreamstime also offers a Free Photos section, most of the images on our website can only be downloaded by purchasing a credit package or a subscription plan.

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Yes, Dreamstime offers a free trial, which allows you to download high-resolution images to test their quality. However, these images are watermarked. You can use them in comps and mock-ups to see if they fit your needs, but if you want to use them in final projects, you need to license them by upgrading to a commercial plan. Once you upgrade, you will receive the free downloads in non-watermarked format + the downloads from the paid plan. This means you get two plans but pay for one - you get one free and one paid.

To get the non-watermarked versions of your free downloads, simply re-download the files from your archive after you upgrade: https://www.dreamstime.com/downloads - see the re-download link.

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Our subscriptions are usually set to renew automatically. All unused downloads get automatically transferred to the next month's plan, so you do not lose any remaining download, for as long as the subscription is active. To cancel your subscription, see the payment management section of your account. Once you turn off the auto-renewal, your subscription stops in 30 days from your last payment, and you will no longer be able to use any unused downloads left.

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Dreamstime has an extensive database of Free Photos, donated by the contributors, and even a wide selection of Public Domain Images, free to use by everyone, in any commercial or personal project.

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Dreamstime offers two types of images: premium images, for which you would have to pay, and Free Photos, which can you can use for free in your projects. The free section also includes an extensive collection of Public Domain Images.

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To sell stock photos on Dreamstime, you first need to register for free for a Dreamstime account. Once you have an account, you can select your best images from your camera, hard drive, or phone and upload them on our website using our web upload, ftp, or mobile app. Only upload your best photos, as the competition's and buyers' expectations are quite high. After uploading the images, you can describe and provide them with relevant keywords by going to the Unfinished Files section of your account. After describing the images, you can submit them for approval. Our editors will check to see if they meet our quality, legal, and aesthetics requirements. If the images are approved, they will be displayed on Dreamstime, becoming stock photos. You can find out more about the requirements and your earnings on the Sell stock photos page.

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How much money you can make mostly depends on you and the stock photos you make available for sale. If you frequently upload a large number of high quality images for a long time, your earnings will be higher. If you upload only once in a while a small number of average quality images, your profits can be lower. The number of sales you make on Dreamstime may also depend on the demand for the type of images you upload. It also depends on how high the competition is on the subjects you are usually uploading.

Many of our contributors are making hundreds of dollars per month by selling stock photography on Dreamstime. At the same time, some of them, with more extensive portfolios of high quality images, are making thousands and even tens of thousands per month.

However, it takes hard work and consistency to achieve high earnings. Images exclusive to Dreamstime tend to sell more and provide better earnings. In contrast, images from exclusive users tend to sell best and provide the highest earnings.

You can check the possible earnings per image in the Sell stock photos page.

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Dreamstime takes pride in providing some of the highest commissions in the stock photography industry. On Dreamstime, you can get paid as much as 60% of the selling price for your images, videos, and audio files. You can check the possible earnings per image in the Sell stock photos page.

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Yes, many Dreamstime contributors are relying exclusively on selling stock photography for a living and are regularly uploading, while others are happy to earn a regular passive income from their images uploaded less frequently. If you treat selling stock photos like a job, it will pay off like a job. If you only upload from time to time, and not so much, it will pay off like a seasonal activity. The more effort you put into your files, the higher the earnings.

But if you are not a content creator, there are other ways of making money on Dreamstime: our referral program is one of the most competitive in the industry! You can recommend Dreamstime to as many people you can - friends, colleagues, or relatives. Even competitors can bring you a share of their Dreamstime purchases or earnings! You get 10% of all sales made within the first three years from registration for each referred member, contributor, or buyer.

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There are two ways of making money from your photos on Dreamstime. The first one is to upload them on our website and make them available for sale. You will get paid each time one of your photos is downloaded. You can find a table with possible earnings per image in the Sell Stock Photos page.

Another way of making money from your photos on Dreamstime is to promote them to as many people as possible, using our referral program. This way, you get to make money twice! Once from selling your photos, and another 10% from every purchase referred by you.

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