Ok, so i uploaded the JPG of my image, submitted it then went in and clicked edit. I selected upload additional format, selected the EPS file let the webpage refresh but nothing appears and it still says no additional formats.
what am i doing wrong?
Canon 24-105mm L F4.0
Canon 17-40mm L 4.0
Tokina 10-17mm F...
All our images are offered in jpg format so you need to upload this format first. Once the jpg files are uploaded, you can upload the vectors either while the jpg is pending or after the approval of the jpg file. For the first option, you need to use the FTP upload and use the Additional upload subfolder - see that you have instructions on the FTP upload page: FTP upload page If you want to wait until the jpg is already online, please access the jpg in your online folder in the management area: Online files page Edit the image and se that there is an Upload additional format option.
If you already tried one of these options and it still does not work, please contact support wit more details and the ID number of the file.