Hi Charly, I guess it's just a misunderstaning. Please contact support, and don't forget to provide the image ID, in order to solve this problem. Actually, whenever you have problems understanding the refusal reason, you should contact support directly, because no one here can help you on the public forum.
My b&w was rejected for the colour. It wasn't desaturated as filters were used, dodging and burning etc. I didn't expect both to go through but the b&w I took time enhancing. although I think the reason given for rejection is meant in general (as it would take time for individual responses), I hope admin realises that some b&w conversions are not just simple desaturations.
Canon 650D, 100mm L IS USM Macro, 50mm f1.4
Samsung NX300, 18-55mm, 3...
Just had a case of a colour image accepted but not the BW. Needless to say I am a new member and still on a steep learning curve. I can see (and agree) why DT would reject the BW version, however, in my thinking I imagined that an image that is suitable in colour and BW (not all are) it would be easier if someone was specifically looking for a BW image. E.G., if I'm looking for a BW laptop pc how will a colour image of a pc be found in the search? Would it therefore, be good practice to keep such images in colour and in the keywords add B&W, BW, BlackWhite or some such tags???
If a picture is shot ORIGINALLY as a black and white image and was not changed from a color image is this not acceptable? I have had 2 B&W images accepted but was told recently a B&W picture was a conversation and was not accepted. I am attempted to understand the rules. I have many B&W photos which have stronger impact due to the monochromatic appearance verse the color due to the emotion or the contrast that it brings... can someone tell me