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Contact Support, there is a link at the bottom of every page - Need Help, Contact Us. Include the details.posted in I downloaded wrong image
You do not have to confirm. Once you submit a request and get the email the transaction is in progress. It can take a day or 2.posted in Payment request update
New article posted: Finding the Right Photoposted in Finding the Right Photo
Photographer, illustrator and DT Keymaster
Joined:July 29, 2005
I am a photographer working exclusively with Dreamstime.com.