this is my first and i'm doubtful about some things. customer requests raw format. I've tried to upload the tiff one in the link on the e mail. but i'm not really sure that tiff image has been uploaded. then, carelessly, I've clicked on the second link in the mail i received, link that would tell to the customer i have not the raw. But i was wrong. i've written twice to the assitence. i'm waiting.. raw format request il would be tiff format?
It's funny, but exactly the same story happened a month ago to me. I also got a request for RAW file from designer, it was also the first request of such sort for me and I also clicked 'wrong' link. :)
But then I had no problem with uploading RAW.
RAW and TIFF are not the same. First of all, TIFF saved to your card is a 8-bit format while RAW can be 13-bit or 14-bit. So, if someone needs RAW (s)he will not be satisfied with TIFF, the most probably.
7d + lenses: Canon EF-S 15-85mm/3.5-5.6 IS USM & EF 100mm/2.8 USM Mac...
The TIFF format of a file picture is not the same of RAW format.
RAW format is an original format (the negative) of your camera and depend about the type of camera you use (Nikon, Canon etc.)
TIFF format is an alternative format respect to Jpg that avoid degradation of the pixels when the image is processed by some image processing tools.
The RAW format is not always available. If you did not set the RAW format option in your camera when you took the picture probably you have not the RAW version of your picture.
Anyway if you have the RAW format of a picture, you can upload it on DT, by means of the "edit" bottom of your online files. On the form that appear you have to push the buttom relative to "additional format upload" and browse on your computer for the RAW file to upload. The problem is that you must wai many days to the the RAW format associated to your image on DT.
Each camera manufacturer created its own unique RAW format: Nikon .NEF, Canon .CRW, Minolta .MRW, Olympus .ORF, Fuji .RAF, and the list goes on. .TIF is not a raw format. It looks like your camera is a Canon so IF you set it up before taking your photos to save them in the raw format the original file (before you or the camera converts it to .tif or .jpg) would have .crw at the end. Raw photo files
Quoted Message: so raw is intended the original shot wihout postproduction?
Yes, thats right, I received two or three of those requests in the past, when it was possible (some of them have people or logos I cloned out so I cant upload the RAW file due to copyright issues), I uploaded it as an aditional format, but they were never downloaded.
Quoted Message: Yes, thats right, I received two or three of those requests in the past, when it was possible (some of them have people or logos I cloned out so I cant upload the RAW file due to copyright issues), I uploaded it as an aditional format, but they were never downloaded.
same thing happened to me, never downloaded, only one in my case but I worried on it, it didnt look right without post-processing, so I worried for nothing, do what you can but dont let it stress you