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Ftp issues

Vismax
Lately I've been getting occasional error messages after uploading via ftp. Either "video format is invalid" or "Cannot retrieve file from FTP, please re-upload". This is happening every 5th or 6th upload. My format is always photo jpeg and the clip uploads fine to other sites. Anyone else have this problem or an answer? It's a pain to have to re-upload clips that take 60 plus minutes.
Posted: 03/09/2014, 12:28:09 PM
Designersl
Hi,
just trying to help.. I'm not sure about the issue.. but it may be issue with the file.

- as it should be..
MOV format , Photo JPEG code, 90% compressiona, Best,

or it may be occational error..files may be corrupted when uploading..
are you using Filezilla? I'm using it..and never gives any error..

You can check my blog page, for more details about quicktime files exporting..if thats help.
http://www.doiteasyguide.com/2014/03/stock-video-footage-preparation-exporting-as-valid-quicktime-files.html
base Softwares : Adobe Photoshop, Illustrator, Cinema4D, After Effec...
Posted: 03/09/2014, 14:03:40 PM
Malinash
Admin
Hi Vismax,

We're investigating the problem, but it would be very helpful to send us as many details as you can. Please, use our contact form.
Edited: 03/09/2014, 14:27:57 PM by Admin
Alekk03
It happens the same with me. I'm using the requested format (MJPEG) and Filezilla application.
Posted: 03/09/2014, 17:42:06 PM
Keremgo
I can't upload with FTP also. Filezilla transfer the file till %100 but just after that it gives critical transfer error and disconnect from the server. I think Dreamstime is broken...
Visualization, inspiration, dedication.
Posted: 04/13/2014, 14:02:38 PM
Wollwerth
I've sent a few videos in over the last couple days. MOV format. Either the FTP cuts if off halfway through, or it goes through, but never shows up under unfinished files.
modifiers, Adobe Lightroom and Photoshop...
Posted: 04/15/2014, 18:26:23 PM
Malinash
Admin
Please write to our support team and offer us more details on your problem.
Posted: 04/16/2014, 08:16:08 AM
Keremgo
I did this already. I didn't get any reply back but is works fine now...
Visualization, inspiration, dedication.
Posted: 04/16/2014, 08:57:24 AM
Chanevy
What sort of details do you need? I am having problems today, although I have been successful in the past with uploads.
Cameras, lenses, phone, eyes, feet and a car.
Posted: 04/16/2014, 13:47:52 PM
Chanevy
I will share the silly mistake that I made in hopes it will help somebody else. I was uploading without double checking and so was uploading video formats into the image folder.
Cameras, lenses, phone, eyes, feet and a car.
Posted: 04/18/2014, 22:10:31 PM