Is there an automated system that looks for faces before a human reviews a photo. I ask because I created a 3d generated image that was rejected for that reason. Not sure how one would get a model release from a person that doesn't exist. :)
This should be human error. Please re-submit the image. This can be done by using the resubmit tab in the upload images section. Make sure to enter the resubmission ID you received in the refusal e-mail and select the appropriate file from your Unfinished folder list. Thank you.