Filters
All Content

Frequently asked questions

Getting Started
How do I cancel Dreamstime?
How do I sell stock photos?
Do I have to pay for Dreamstime?
Are the images free of watermarks?
What does "credit" stand for?
All getting started questions
Contributor-related questions
What are your guidelines for AI-generated content?
How do I receive my payment?
What kind of images should I upload?
How long do I wait for my files to be reviewed?
Do my images have to meet certain size or format requirements?
All contributor-related questions questions
Buyer-related questions
What license is granted with the media?
I changed my mind. Can I get a refund?
I purchased a free trial, what is next?
My card was charged. Why?
Do I have to give credit for the media?
All buyer-related questions questions
Site features
How can I delete my account?
I want to donate one of my images to the "Free photo" section. What do I have to do?
How can I change my password and/or my personal details?
How do I sign out?
I've been using the Keymentoring feature for a while now, and it seems that my suggestions went by unnoticed or something happened, because I haven't received a dime! What am I doing wrong?
All site features questions
Tax center & withholding taxes
I'm a non-US contributor, what do I need to do in regards to the withholding tax?
What parts of the W-8BEN must I complete?
How do I complete the tax registration process and claim treaty benefits?
Do you have a sample of a W8 form already filled in?
I'm not a US citizen or resident, and I do not live or work in the USA. Why is Dreamstime.com withholding taxes on my earnings?
All tax center & withholding taxes questions

Didn`t find an answer?

Send us your question